Refund policy

Warranty Policy

Slowave offers a 1-year policy on its Dream Pod sleep system. Please provide the Serial No. and proof of damage/issue to +63 917 850 4912 or to inquiries@slowave.world

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at inquiries@slowave.world